Legal
Privacy Policy
Last updated: September 21, 2026
1. About this policy
This policy explains how Aya’s Tokyo Compass handles information when you browse this website, contact us, or use a service linked from the site.
2. Information you provide
When you send an inquiry, you may provide your name, email address, travel dates, destination, and message. We use this information to respond, provide the requested service, prevent misuse, and keep necessary business records. Please do not submit sensitive information that is not required.
3. Technical information
Our hosting provider and security services may process standard technical data such as IP address, browser type, device information, requested pages, timestamps, and error or security logs. This information is used to deliver the site, diagnose problems, and protect it from abuse.
4. Cookies, analytics, and advertising
The site may use cookies or similar technologies for essential operation, audience measurement, security, and advertising. If analytics is enabled, it may collect information about visits and interactions so we can improve the site.
We may use Google AdSense or other Google advertising services. Third-party vendors, including Google, may use cookies to serve ads based on a visitor’s previous visits to this or other websites. Google’s use of advertising cookies enables it and its partners to serve relevant ads.
You can manage personalized Google advertising through Google Ads Settings. Learn more about how Google uses information from partner sites on Google’s partner-sites page.
Where required, visitors in the European Economic Area, the United Kingdom, Switzerland, or other regulated regions will be shown an appropriate consent choice before non-essential advertising or analytics storage is used.
5. Sharing and service providers
We may share limited information with providers that host, secure, measure, or operate the website and communications. We do not sell personal information. Information may also be disclosed when required by law or reasonably necessary to protect users, the public, or our rights.
6. Retention and security
We retain inquiry and operational records only as long as reasonably needed for the purpose collected, legal obligations, dispute resolution, or security. No online service can guarantee absolute security, so please limit your message to information needed for the inquiry.
7. External links
Articles link to railway companies, government agencies, stores, restaurants, and other third parties. Their websites have their own privacy practices, and this policy does not control them.
8. Children
This website is intended for general travel planning and is not directed to children under the age at which they may independently consent to data processing in their country. A parent or guardian should make inquiries for a child.
9. Your choices
Depending on applicable law, you may have rights to request access, correction, deletion, or restriction of personal information. Browser controls can also delete or block cookies, although some site functions may be affected.
10. Changes and contact
We may update this policy when our services or legal obligations change. The latest date appears above. For privacy questions, email [email protected].